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What is Customer Thermometer? Many of our customers love our ScoreSheets but sometimes you just don’t have time to jot down even a quick note.

This is where Customer Thermometer comes in. The day after every cleaning, we send you a Customer Thermometer email. It’s a mini-survey. And when we say “mini-“ we mean it! We know you’re busy and we respect that. There’s only one button you have to push to let us know how we did.

Your choices are:

Very Happy – We’re the best thing since – ever!

Happy – Great job!

Not so happy – Eh, not so thrilled right now.

Unhappy – Seriously, you better fix it now!

The great thing about this is that we can find out very quickly how the cleaning went. We are automatically notified if a client pushes “Unhappy” or “Very Unhappy” so we can contact you right away. Thankfully, that doesn’t happen very often!  We consistently rank close to 100% in the Happy/Very Happy categories. Our current percentage is 99.4%. We’re so proud of our Cleanicians!

So that is Customer Thermometer. We hope you like it as much as we do.

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